OKR Cascade
Parent: Achieve $12M Quarterly Revenue Target

Increase Collections Rate to 96%

Off Track

Accelerate AR follow-up and implement automated payment reminders.

PSPriya Sharma
Revenue CycleQ2 2025
28
Health

Overall Progress

Progress30%
Q2 start100% of quarter elapsed
PacingBehind pace
Avg Confidence2.7/10
Key Results3

Key Results (3)

Collections rate increased from 89% to 96%

Linear
91% / 96%311mo ago

Reduce AR days from 45 to 30

Linear
40 / 30211mo ago

Patient self-pay portal adoption reaches 60%

Linear
35% / 60%311mo ago

Recent Activity

Collections rate increased from 89% to 96%Off Track11mo ago3

Still 91%. Flat. We need to escalate this.

Blocker:Payer contract renegotiations stalled
Patient self-pay portal adoption reaches 60%Off Track11mo ago3

At 35%. Submitted UX redesign request but no bandwidth from product.

Blocker:Product team focused on patient portal MVP
Collections rate increased from 89% to 96%Off Track11mo ago3

At 91%. Movement but not enough. AR days still too high.

Blocker:AR team understaffed
Collections rate increased from 89% to 96%At Risk12mo ago4

Moved to 90%. Payment portal issues slowing patient payments.

Blocker:Patient payment portal has UX issues
Patient self-pay portal adoption reaches 60%Off Track12mo ago4

Portal launched. 30% of patients using it. UX complaints about payment flow.

Blocker:Payment flow requires too many clicks
Collections rate increased from 89% to 96%At Risk12mo ago5

Collections at 89.5%. Automated reminders being set up.

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