Parent: Achieve 95% Care Protocol Compliance

Train Clinical Staff on New EMR System

At Risk

Complete training for all 50 clinical staff members on the new EMR.

JBJordan Blake
Clinical OperationsQ2 2025
45
Health

Overall Progress

Progress58%
Q2 start100% of quarter elapsed
PacingBehind pace
Avg Confidence4.3/10
Key Results3

Key Results (3)

Develop 8 EMR training modules

Linear
5 / 8512mo ago

Staff EMR proficiency test pass rate reaches 90%

Back-loaded
55% / 90%413mo ago

Reduce post-training support tickets from 40 to 10/week

Linear
25 / 10412mo ago

Recent Activity

Develop 8 EMR training modulesAt Risk13mo ago5

5 modules done. Remaining 3 are the hardest (orders, charting, billing).

Staff EMR proficiency test pass rate reaches 90%At Risk13mo ago4

Second cohort at 55%. Added hands-on lab sessions helping.

Blocker:Night shift staff hard to schedule for training
Develop 8 EMR training modulesAt Risk13mo ago5

4 modules done. The order entry module is complex — behind on it.

Blocker:Order entry workflows still being finalized by vendor
Staff EMR proficiency test pass rate reaches 90%Off Track13mo ago4

First cohort tested — 40% pass rate. Training gaps identified.

Develop 8 EMR training modulesAt Risk14mo ago5

2 modules complete (navigation, patient lookup). Content review in progress.

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