OKR Cascade
Parent: Achieve 95% Care Protocol Compliance

Train Clinical Staff on New EMR System

At Risk

Complete training for all 50 clinical staff members on the new EMR.

JBJordan Blake
Clinical OperationsQ2 2025
45
Health

Overall Progress

Progress58%
Q2 start100% of quarter elapsed
PacingBehind pace
Avg Confidence4.3/10
Key Results3

Key Results (3)

Develop 8 EMR training modules

Linear
5 / 8511mo ago

Staff EMR proficiency test pass rate reaches 90%

Back-loaded
55% / 90%411mo ago

Reduce post-training support tickets from 40 to 10/week

Linear
25 / 10411mo ago

Recent Activity

Develop 8 EMR training modulesAt Risk11mo ago5

5 modules done. Remaining 3 are the hardest (orders, charting, billing).

Staff EMR proficiency test pass rate reaches 90%At Risk11mo ago4

Second cohort at 55%. Added hands-on lab sessions helping.

Blocker:Night shift staff hard to schedule for training
Develop 8 EMR training modulesAt Risk12mo ago5

4 modules done. The order entry module is complex — behind on it.

Blocker:Order entry workflows still being finalized by vendor
Staff EMR proficiency test pass rate reaches 90%Off Track12mo ago4

First cohort tested — 40% pass rate. Training gaps identified.

Develop 8 EMR training modulesAt Risk12mo ago5

2 modules complete (navigation, patient lookup). Content review in progress.

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