Parent: Ship Patient Portal MVP by End of Q2

Build Telehealth Integration Module

On Track

Integrate video calling and scheduling into the patient portal.

TWTaylor Wright
Product & TechnologyQ2 2025
72
Health

Overall Progress

Progress64%
Q2 start100% of quarter elapsed
PacingSlightly behind
Avg Confidence6.7/10
Key Results3

Key Results (3)

Video call connection success rate reaches 99%

Linear
94% / 99%711mo ago

Average session setup time under 2 minutes

Linear
3.2 / 2611mo ago

Complete integration testing with 3 EHR systems

Back-loaded
2 / 3711mo ago

Recent Activity

Video call connection success rate reaches 99%On Track11mo ago7

At 94%. Added adaptive bitrate. Should hit 99% with TURN server.

Average session setup time under 2 minutesAt Risk11mo ago6

Down to 3.2 min. One-click join feature in development.

Video call connection success rate reaches 99%On Track12mo ago7

Up to 91%. Fixed Safari issues. Now tackling network fallback.

Average session setup time under 2 minutesAt Risk12mo ago6

Average setup is 4.2 min. Pre-loading patient context helping.

Video call connection success rate reaches 99%At Risk12mo ago6

Initial testing at 88%. Codec issues on older browsers.

Blocker:Safari WebRTC compatibility issues

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